Franchise Policy

Products, Margins & Supply

• SuperDay provides high-quality products, software tools, training, and operational support.
• Franchise Margin: 18% on billing BV.
• SuperDay may provide partial support for marketing and promotional expenses as per company policy.
• Stock is supplied on a consignment basis, with freight charges borne by the Franchisee.

Orders & Payments

• Reorders must be submitted twice monthly.
• Replenishment orders can be placed weekly, subject to clearance of outstanding dues and security deposit.
• MRP consistency: All products will maintain uniform MRP across SuperDay franchise outlets.
• Commission/margin reconciliation occurs monthly after deducting applicable taxes.

Franchise Operations

• The Franchisee is responsible for independent management of the outlet, including staffing, operational costs, and day-to-day management.
• Operational expenses, including salaries, utilities, cleaning, postal/courier charges, and other incidental costs, are to be borne by the Franchisee.
• SuperDay will supply stationery and packing materials free of cost to facilitate operations.

Stock Management & Liability

• Accurate sales records must be maintained, and daily sales data submitted to SuperDay.
• Franchisee is responsible for stock loss or pilferage but not liable for losses due to natural calamities or insured events.
• Non-saleable stock remaining after clearance sales will be taken back by SuperDay.

Branding & Conduct

• Franchisee must not misuse the SuperDay brand or sell competitor products under the brand name.
• No sales to dealers or wholesalers within the designated franchise territory.
• Any promotional activity by the Franchisee requires prior written approval from SuperDay.

Termination & Exit

• Either party may terminate the franchise with three months’ prior notice.
• Upon termination, all SuperDay stock, stationery, and accessories must be returned in full.
• Security deposit will be refunded in three installments after final settlement and return of stock.

Compliance & Legal

• Franchisee must comply with GST and local tax regulations.
• Disputes arising from this agreement will be referred to arbitration in Ludhiana.
• Legal jurisdiction is restricted to the courts of Ludhiana.

Force Majeure

• Neither party shall be held liable for failure to perform obligations due to events beyond control, including natural disasters, government actions, or unforeseen circumstances.
• Notice of such events must be provided within 15 days of occurrence.